Help

Support

Questions, issues, or feedback — we're here to help.

Booking & payments

• Your card is authorized when you book, and only charged once your photos are delivered.
• You can cancel a booking before it's accepted at no charge.
• If a photographer or client doesn't show up, report it directly from the order screen in the app.

Account

• You can delete your account at any time from the Profile tab in the app — this permanently removes your account and associated data.
• Trouble signing in? Email us and we'll help you sort it out.

Reporting an issue

• Disputes about a completed session can be filed directly from the order screen.
• Reviews that seem inappropriate can be reported directly where they're shown in the app.
• For anything else, email us and we'll respond as soon as we can.

Privacy

See our Privacy Policy for details on what we collect and how it's used.